Merchant guide
Merchant guide
Run a Prolifto store: catalog, inventory, orders, payments, and settings.
This guide is for store owners and operators. It covers the day-to-day work in the admin dashboard, from adding a product to reconciling cash-on-delivery payments.
The admin at a glance
| Area | What you do there |
|---|---|
| Setup | Track the launch checklist for a new store |
| Overview | See sales, orders, and store health |
| Catalog | Products, categories, collections, and inventory |
| Sales | Orders, invoices, receipts, and COD reconciliation |
| Customers | Customer profiles, addresses, and order history |
| Marketing | Coupons and discount codes |
| Growth | Analytics |
| Settings | Store profile, domains, shipping, members, billing, and API keys |
Recommended first sequence
- Set up your store.
- Add products and organize them.
- Configure shipping rates.
- Connect the storefront.
- Learn the order lifecycle.
- Create a coupon for your first campaign.
What each role can do
Store access is role-based. See Team and permissions for the full capability table.
- Owner — full control, including billing, deleting catalog items, and deleting the store.
- Admin — manages catalog, orders, customers, coupons, shipping, and API keys.
- Member — handles day-to-day catalog and order work with fewer destructive permissions.
The admin interface is available in Arabic, English, and French. This documentation uses the English labels.